PAYMENT
Version 1.0
Last updated: 25 August 2026
At SchoneMond Experience, we believe payment should be secure, straightforward and reliable. That is why we use protected payment methods, allowing you to complete your order with confidence.
1. Payment methods
At checkout, you may choose from the payment methods currently available in our online shop.
Depending on your country, these may include:
- iDEAL
- Visa
- Mastercard
- other secure payment methods displayed during checkout.
2. Secure payments
All payments are processed through a secure payment environment.
Your payment details are transmitted in encrypted form and are not stored by SchoneMond Experience.
We receive only the information required to process your order correctly.
3. When is my order processed?
Your order is processed once payment has been received successfully or authorised by the payment provider.
If payment fails or is cancelled, the order will not be processed automatically.
4. Payment problems
Are you experiencing problems during checkout?
First check whether:
- your payment details were entered correctly;
- your preferred payment method is available;
- your bank or card issuer has authorised the payment.
If the problem continues, please contact us by email: info@schonemond.nl
5. Refunds
If you are entitled to a refund, we will process it as quickly as possible.
Refunds are issued using the original payment method unless agreed otherwise in writing.
Depending on your bank or payment provider, the amount may take several working days to appear in your account.
6. Invoices
After a successful order, you will receive an order confirmation by email.
If an invoice is available, it will be provided digitally or made available to download through your order, depending on the online shop’s functionality.
7. Prices
All website prices include VAT unless expressly stated otherwise.
Obvious pricing or typographical errors are not binding.
SchoneMond Experience may change its prices. Price changes do not affect orders already placed and confirmed.
8. Fraud prevention
To maintain a secure payment environment, SchoneMond Experience may review an order where reasonable grounds exist.
In exceptional cases, additional information may be requested or an order cancelled where fraud or misuse is suspected.
9. Contact
Do you have questions about a payment or your order?
Please feel free to contact us.
SchoneMond Experience
Email: info@schonemond.nl
Website: www.schonemond.nl
Chamber of Commerce registration number: 72973692
VAT number: NL184448554B02
Document information
Document: Payment
Version: 1.0
Last updated: 25 August 2026
Applicable to: www.schonemond.nl
Owner: SchoneMond Experience
Claudia Smile
If any difference in interpretation arises, the original Dutch version shall prevail.